Manager Visa, Services



JOB DESCRIPTION FOR MANAGER VISA, SERVICES

The Manager, Visa Services is responsible for visa application, assistance and advisory.

Responsibilities

- Assists applicants during the process of applying by providing information on visa types and recommending visa procedures
- Provides prospective applicants with information on general visa procedures and regulations on a wide array of visa enquires
Sending issued visas to customer
- Assess applications for migration and/or temporary entry to various countries in accordance with their immigration law and policy
- Provide administrative support to the Visa Department
Provide protocol & passages service at embassies, airports, visa application centers and at locations as may be required on the job.
- Maintain cordial relationships with embassies and visa application centers key officers.
- Ensure visas applications turn out successful & necessary visa granted as requested.
- Obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determine eligibility by comparing client information to requirements.
- Establish policies by entering client information; confirming pricing.
- Inform clients about visa application processes by explaining procedures; answering questions; providing information.
- Maintain communication equipment by reporting problems.
-Compiling visa process reports and reporting via reporting lines.
- Accomplish sales and organization mission by completing related results as needed.
- Ensure reports of operations are collated & send to Head of Operation as at when due.
- Liaise with Finance Unit to ensure payments for sought services are paid for on time.
- Submit visa applications and collect passports and visa application documents, where applicable on behalf of our customers
- Consult on general travels & visa procurement for travel agents.
- Schedule appointment with embassies for visa application purposes.
- Ensure visa unit is abreast of any change/update in visa/immigration process at what embassy and visa centre.
- Other duties and all reasonable directions as outlined by Line Manager

Skills and Requirements

- people management
strong communication – verbal, presentational and written
Knowledge of aviation industry
- business management
- relationship management – internal to the organisation and external
- organisational skills
leadership and motivational skills
- First degree in any Social Sciences or Business Management course

Only suitable candidates should kindly send their CVS to uwaifo.imafidon@thepetronomics.com, with the subject as MANAGER, VISA SERVICES.
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