Description
Quality Assurance Manager
Operations Department- Bridge International Academies Nigeria
Bridge International Academies is transforming education by attacking one of the emerging world's biggest problems: inadequate access to and quality of education for the children of families living on less than $2/day. Bridge is one of the fastest growing education companies in the world with aggressive global expansion planned for 2016 and beyond
Description
Bridge International Academies is transforming education by attacking one of the emerging world’s biggest problems: inadequate access to and quality of education for the children of families living on less than $2/day. Bridge utilizes a research-proven, scripted-learning education methodology coupled with big data (all teachers have tablets for instruction, assessment, and data-gathering) to profitably deliver high quality education at less than $6 per child per month. Bridge is a for-profit company that deeply believes that financially sustainable solutions are the long-term answer to development in emerging countries. The Company is backed by top-tier, global venture capital firms including New Enterprise Associates (the largest VC firm in the world), Omidyar Network, Khosla Ventures, and Learn Capital. Bridge International Academies offers a tremendous opportunity to grow with one of the world’s most exciting, ambitious, and socially conscious companies, with leadership roles available across a number of competencies and geographies. We look forward to getting to know you!
What you will do
Manage a field team of over 20 Quality Assurance Associates
Create extensive audits – primarily in Survey-to-Go software, to be used by Quality Assurance team.
Oversee the Quality Assurance Associates to ensure all duties as assigned are carried out.
Manage the Quality Assurance Associates route maps and budgets.
Validate the work of Quality Assurance team on a regular basis. This requires constant field travel.
Ensure all the issues reported to HQ by the Quality Assurance Associates are accurate.
Minimum Qualifications
University degree in Business Administration or Management
Minimum of two years of professional work experience preferably working in the field or managing field teams
2-3 years in Supervisory and management roles
Competencies and Skills
Solid geographic knowledge of Nigeria necessary
Strong project management experience preferred
Willing to travel in all weather
Experience managing and working with remote employees and in collecting large amounts of data and applications in a systematic and organized fashion
Solid problem-solving capability; must be pro-active in solving both major and minor issues that arise
Must be highly organized, detail-oriented and able to manage multiple tasks within tight deadlines
Has a positive can-do attitude; is able and willing to take on any challenge
Excellent oral and written communication skills required
Strong computer skills, including MS Office, Internet.
Has experience in creating surveys using any of the available tools
Apply Online
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