Customer Support Representative

Zoto Nigeria – Customer Support Representatives (Contract Staff), Lagos

Job Description
Zoto is Mahindra Comviva’s latest brand. Zoto is Nigeria’s leading mobile phone recharge solution. Zoto provides you with the fastest & safest way to recharge your mobile phone in Nigeria. Get your cash back with every recharge & recharge for family and friends easily

We are recruiting to fill the position below:
Job Title: Customer Support Representative (Contract Staff)
Location: Lagos

Job Description
Deal directly with customers either by telephone, electronically or face to face
Respond promptly to customer inquiries
Handle and resolve customer complaints
Obtain and evaluate all relevant information to handle product and service inquiries
Organize workflow to meet customer timeframes
Direct requests and unresolved issues to the designated resource
Prepare and distribute customer activity reports
Communicate and coordinate with internal departments
Follow up on customer interactions

Application Closing Date
5th August, 2016 .

Interested and qualified candidates should submit their Application and CV’s to:careers@zoto.com.ng

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