Entry-level Front Desk Tellers at a Reputable Financial Institution – Workforce Management Centre, Lagos
Workforce Management Centre – Our client, a reputable financial institution, is recruiting to fill the position of:Job Title: Front Desk Teller
Location: Lagos
Role Summary
Ensure the efficient day-to-day business operations in the branch by providing cash withdrawal/deposit services to customers within authorized limits.
Job Responsibilities
- Warmly receive customers’ requests / inquiries in a friendly, professional and courteous manner
- Assist customers and resolve complaints by directing them to appropriate desks or supervisor
- Receive, count and confirm customers cash deposits
- Pay cash correctly in exchange for properly certified or verified customer withdrawal instruments
- Post all house cheque deposits timely
- Receive and post all confirmed transactions customer account with proper value dating
- Process Western Union Money Transfer payments
- Remit Customs Duty payments received and issue receipts
- Issue Managers Cheques as approved by Supervisor
- Process Form M processing as requested by customer and approved by Supervisor
- Process and post all Branch’s collections (received on behalf of utilities, corporation, government, parastatals and other customers) and post on virtual platforms e.g., VPay, Interswitch, Remitta, Paydirect
- Take service charges as authorized
- Maintain accurate teller register and other records for easy access of information
- Sale of Bank Products
- Ensure error and fraud free transactions
- Monitor and ensure proper use of assigned work tools
- Prepare and submit daily, weekly and monthly reports as required
- Handle any other task or activity that may be assigned by the Supervisor
Experience/Qualification
- 0 – 1 year experience
- OND/HND in related fields
- Work experience in other Banks or companies is also a plus
- Not more than 27 years
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should kindly send their CV’s to: jobs@wfmcentre.com indicating the position for which you are applying for in the subject line.
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