Enroyale Global Services Limited - Our client, a Diagnostics firm, is currently recruiting suitably qualified candidates to fill the position below:
Job Title: Marketing Executive
Location: Abuja
Details
The candidate is responsible for overseeing day to day marketing activities for the company.
Essential Duties and Responsibilities
Formulate and implement the sales activities of the company. Also act as the officer in charge of properties Marketing and sales.
Propose potential business deals by contacting potential partners; discovering and exploring business opportunities as well as analysing market strategies.
Develop field sales action plans geared toward the development of the organization brand.
Build and maintain the organization brand.
Candidate must have the experience in developing and implementing successful operations and service delivery in health care marketing.
Monitor and report on effectiveness of marketing communications and sales activities to the Management.
Source for potential strategic partner for company brand.
Maintain effective internal communications that yield results.
Coordinate and monitor online sales and activities.
Qualifications and Skills
Minimum of a Bachelor's Degree required in Marketing or any related field
Minimum 3 years of experience in the healthcare industry required
Previous experience in a similar role is an added advantage
Commercial experience in Marketing, Communications and/or Sales required
Excellent leadership, strategy, communication and project management skills required
Customer-facing experience required.
Applicant must be resident in Abuja.
Remuneration
Salary: 55,000 as well as commission.
Job Title: Female Customer Service Representative
Location: Abuja
Job Description
The candidate would interact with customers to provide and process information in response to inquiries, concerns and requests about the company product and services.
Responsibilities
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Recommend potential products or services to management by collecting customer information and analysing customer needs
Contribute to team effort by accomplishing related results as needed
Manage large amounts of incoming calls
Assist with placement of orders, refunds, or exchanges
Inform customer of deals and promotions
Handle changes in policies or renewals
Requirements
Applicants must have a degree in Business Management or any other related course
Proven customer support experience or experience as a client service representative.
Applicant must have at least minimum of 2 years relevant experience
Skills, Abilities and Knowledge:
Interpersonal skills
Communication skills - verbal and written
Problem analysis and problem-solving
Attention to detail and accuracy
Ability to multi-task, prioritize, and manage time effectively
Customer orientation and ability to adapt/respond to different types of character
Remuneration
Salary: N 50,000
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send their applications and CV's to: Careers@enroyale.com
Note: Applicants must be resident in Abuja
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