An integrated Photo, Video and Audio Studio outfit located in KADUNA is currently expanding, rebranding and restructuring its business operations and strategy for growth and efficiency.
As a result, they are searching for suitable candidates to fill the following job vacancies:
1. Studio Manager
2. Customer Service Officer
See requirement for each vacancy below:
STUDIO MANAGER
Academic Qualification
• HND/BSc. in any Social/Management Science course or its equivalent from a recognised tertiary institution
Working Experience
• Minimum of 2 years working experience in a similar role or in a managerial capacity.
Age
• Maximum of 30 years
Required Skills
• Knowledge of Microsoft office applications
• Advanced knowledge of social media platforms: Facebook, Twitter, and Instagram
• Ability to work independently and as a team
• Excellent Interpersonal and Communication skills
• Great multi tasking skills
• Good leadership qualities and decision making
• Great attention to details
• Target driven
• Ability to inspire and motivate subordinates
• Ability to drive is an advantage
• Social and Networking skills
Job Description
• Business Development
• Responsible for general studio administration
• Preparation of monthly reports: Sales, Expenses and Profit
• Stock taking
• Identifying and converting prospects
• Promptly respond to customers inquiry
• Ensure a happy customer experience at all times
• Record details of inquiries, comments and complaints
• Maintain customer databases
• Liaise between customers and various units of the company
• Handle and resolve customer complaints
• Ensure that concerned units meet and surpass customers expectations within specified deadlines
CUSTOMER SERVICE OFFICER
Academic Qualification
OND in any Social/Management Sciences courses or its equivalent from a recognised tertiary institution
Working Experience
Minimum of 18 months working experience in a similar role
Age
• Maximum of 25 years
Required Skills
• Knowledge of Microsoft office applications
• Advanced knowledge of social media platforms: Facebook, Twitter, and Instagram
• Excellent Interpersonal and Communication skills
• Great multi tasking skills
• Good leadership qualities and decision making
• Great attention to details
Job Description
• Deal directly with customers either by telephone, electronically, and face to face
• Promptly respond to customers inquiry
• Record details of inquiries, comments and complaints
• Maintain customer databases
• Liaise between customers and various units of the company
• Handle and resolve customer complaints
• Provide feedback on the efficiency of the customer service process
• Ensure that concerned units meet and surpass customers expectations within specified deadlines
CVS should be sent to
hrconsulting.jocl@gmail.com not later than 25th January 2016.
0 comments:
Post a Comment